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Organizations are increasingly engaged in digital transformations at a high pace, with increasing efforts for digitization, all in an environment with the increasingly widespread smart working. This makes it crucial for them to trigger a culture of collaboration that encompasses all areas and levels of business.

A Gartner forecast states that 50% of organizations by 2022 will experience greater interaction between business and IT teams, and that’s no doubt good news.

Why? For a long time, business and technology objectives did not go hand in hand, indeed they even seemed to have different purposes, and their managers could not understand and appreciate the point of view of the other.

But how can we bridge the gap between business and technology goals?

When organizations begin transforming a process, technology is only part of the initiative.

To ensure success, in fact, it is necessary to trigger a process of collaboration and sharing of information among all stakeholders. Let us not forget, in fact, that innovation of any kind is always generated through interaction.

That’s why when you are facing any type of project, you need to have a structure in advance at a cultural level, fundamental to support the efforts. People, resources, time… but not only that. In all of this, it is crucial that business and technology objectives move in the same direction.

Thinking about the establishment of a virtual organization, or a meta-organization, or a kind of hub for transformation, composed of different roles and functions, is absolutely essential if you want to align the visions.

If we don’t constantly focus on one goal, the risk is that stakeholders may not be able to understand how technology can support business objectives, and vice versa.

When all business stakeholders are fully aware of the contribution that one or more tools or tools could make to their activities, it will be much easier to succeed.

In addition to sharing, my advice is to get help from the IT team to identify the most urgent problems in the company. In this way it will be possible to have a fast feedback regarding how the possible implementation of new or existing technologies, could contribute to the resolution of these complexities.

Try to look at everything with an “out of the box” spirit, so as to make technology an integral part of your overall strategy.

If I have to think about a keyword after what I wrote, the first one that pops into my head is “relationships”. A large part of the business is made up of relationships, of network, and we can not do without this even when we talk about internal projects. In order to connect business to technology, we need to build solid relationships, a kind of reliable network, so that they can support each other.

The goal of every organization is to help these two sides to understand each other, to understand the needs and peculiarities of each vision, so as to recognize the similarity of their goals. How are you holding up?

Giuseppe Palumbo

Giuseppe Palumbo

Sono un team worker, un regista che fa da collante tra il cliente e il team di sviluppo